Some of the AWB Charlesworth Solicitors Limited team celebrating their ‘Customer Service of the Year’ award win!
AWB Charlesworth Solicitors Limited have had a strong presence in the local community for many years, with offices in Keighley, Skipton, Bingley and Bradford. Their recent Keighley Business Award wins are testament to their reputation of offering a high standard of service to their clients and support to their staff.
The KBA’s were held on 30th June where Paralegal Charlotte Gooch picked up the award for ‘Best Apprentice/Trainee 2017’ and the Firm as a whole were awarded ‘Customer Service of the Year 2017’. Charlotte joined the practice in August 2014 as an Office Assistant, became a Commercial Paralegal in June 2015 and will begin her Training Contract to become a Solicitor in September 2017. Charlotte has been studying to complete her Legal Practice Course whilst working full time.
This is not the first time that a trainee from AWB Charlesworth Limited has won this accolade- in 2014 Christopher Cooper trainee commercial litigator received the award.
Umberto Vietri, Director, Head of Commercial Law and Charlotte’s supervisor said: ‘We are delighted for Charlotte- all her hard work in completing her exams and working hard in the corporate department have paid off. A great achievement on her path to becoming a solicitor.’
Felicity Green, Practice Manager said of the Firm winning ‘Customer Service of the Year: ‘What our clients think of our service matters to us. We consistently review and consider the feedback provided by our clients and our goal is to continue to meet and exceed client expectations. Thanks go to all our staff for their part in helping us reach the shortlist and receive the Award.’